Privacy Policy

Last updated: October 27, 2026

Aocpet (“we,” “us,” or “our”) operates Aocpet.us and is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, browse our products, place an order, contact our customer service team, or otherwise interact with our services.

By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy, subject to your rights and choices under applicable law.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you place an order, create an account, contact us, or otherwise interact with our store, we may collect information such as:

Name.
Billing and shipping addresses.
Email address.
Telephone number.
Order details, including the blankets and other products you purchase.
Customer service messages and other information you choose to provide.
Information you submit when requesting a return, refund, replacement, or other assistance.

Payment Information

When you make a purchase, payment information is processed by our payment service providers. We may receive transaction details, payment status, billing information, and other information needed to confirm and manage your order.

Full payment card details are generally handled by the applicable payment processor rather than stored directly by our store, subject to the systems and services used for your transaction.

Device and Usage Information

When you visit our website, we may automatically collect certain technical information, including:

IP address.
Browser type and device information.
Operating system.
Pages viewed and links clicked.
Referring websites and browsing activity.
Approximate location inferred from technical information.
Website access times and interaction data.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, maintain shopping carts, understand website performance, protect against fraud, and support advertising or analytics where applicable.

You can manage certain cookies through your browser settings and, where available, our website's cookie preference tools. Disabling some cookies may affect website functionality.

2. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Order processing: To accept, process, fulfill, ship, and manage purchases.
Customer service: To respond to questions and provide assistance with orders, deliveries, returns, refunds, and replacements.
Payments: To facilitate transactions, verify payments, and address payment-related issues.
Website operations: To maintain, troubleshoot, and improve our website and shopping experience.
Personalization: To remember preferences and provide relevant product information.
Marketing: To send promotional communications or display relevant advertisements where permitted by law and subject to your choices.
Fraud prevention and security: To detect suspicious transactions, prevent misuse, and protect our store and customers.
Legal compliance: To comply with applicable laws, respond to lawful requests, and establish or defend legal claims.
Business operations: To maintain records, analyze performance, and manage our business.

We use personal information only for purposes that are permitted by applicable law.

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our services, or meet legal obligations.

These parties may include:

Shopify: Our e-commerce platform provider, which supports our online store and related services.
Payment providers: Companies that process payments and help prevent fraudulent transactions.
Shipping and logistics providers: Companies that deliver orders and provide shipment tracking.
Technology and service providers: Providers that support website hosting, customer service, communications, security, and business operations.
Analytics and advertising partners: Providers that help us understand website activity or deliver advertising, where applicable and permitted by law.
Professional advisers: Legal, accounting, auditing, and other advisers where necessary.
Authorities and other parties: Government agencies, regulators, courts, or other parties when disclosure is required by law or reasonably necessary to protect legal rights and safety.
Business transaction parties: Potential or actual purchasers, investors, or successors in connection with a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable law.

We do not sell personal information for money. However, certain disclosures to advertising or analytics partners may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of these activities.

4. SHOPIFY AND THIRD-PARTY SERVICES

Our online store is hosted by Shopify. Shopify and other service providers may process personal information to provide e-commerce functionality, payments, security, analytics, and related services.

Third-party services may have their own privacy policies and practices. We encourage you to review the privacy information provided by those services when interacting with them.

We are not responsible for the independent privacy practices of third parties, except to the extent required by applicable law.

5. ADVERTISING AND ANALYTICS

We may use analytics and advertising technologies to understand how visitors use our website, evaluate marketing performance, and promote our products.

Depending on the services enabled on our store, these technologies may use cookies, device identifiers, IP addresses, or browsing information to measure advertising effectiveness or provide relevant advertisements.

You may be able to limit certain advertising uses through available cookie controls, browser settings, or privacy choices offered under applicable law.

Where legally required, we will obtain consent before using technologies that require consent.

6. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When personal information is no longer reasonably needed, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

7. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or data storage is completely secure. We cannot guarantee absolute security.

You should use secure networks and protect your account credentials and other sensitive information when interacting with our website.

8. YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have rights concerning your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Request a copy of certain information in a portable format.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising, sales, or sharing of personal information.
Appeal a decision we make regarding a privacy request, where applicable.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact us using the contact details at the end of this policy. We may need to verify your identity before processing your request. Where permitted by law, an authorized agent may submit a request on your behalf.

We will respond within the time period required by applicable law.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide you with additional rights, subject to applicable exceptions.

These rights may include the right to know what categories of personal information we collect, use, disclose, sell, or share; request access to specific personal information; request deletion or correction; obtain information about disclosures; and opt out of the sale or sharing of personal information for cross-context behavioral advertising.

We do not discriminate against individuals for exercising privacy rights protected by law.

Where applicable, you may use available privacy preference tools or contact us directly to submit a request. We may verify your identity and will handle requests in accordance with applicable law.

10. GLOBAL PRIVACY CONTROL AND DO NOT TRACK

Some browsers and extensions provide privacy signals, including Global Privacy Control (GPC), that communicate a user's preference to opt out of certain online tracking or data sharing.

Where required by applicable law and where technically supported, we will process recognized opt-out preference signals in accordance with the applicable legal requirements.

Traditional “Do Not Track” browser signals may not be interpreted consistently by all websites or services. Our handling of these signals will depend on applicable law and the technologies used on our website.

11. INTERNATIONAL DATA TRANSFERS

Your personal information may be processed or stored in countries other than the country where you reside, depending on where Shopify and our service providers operate.

Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required, we will use appropriate safeguards or other lawful mechanisms for international transfers of personal information.

12. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not designed to knowingly collect personal information from children below the age at which they may legally provide such information without parental authorization.

We do not knowingly collect personal information from children under 13 without the legally required consent. If we become aware that we have collected such information in a manner that violates applicable law, we will take reasonable steps to delete it or obtain the necessary consent.

Parents or legal guardians who believe that a child has provided personal information to us may contact us for assistance.

13. THIRD-PARTY WEBSITES

Our website may contain features or content provided by third parties. If you access an external website or service through our store, that third party's privacy policy and practices will apply to its handling of your information.

We encourage you to review the privacy policies of any third-party websites you visit.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, legal requirements, or other operational needs.

When we make changes, we will publish the revised policy on this page and update the “Last updated” date as appropriate.

Your continued use of our website after an updated policy is published will be subject to the revised policy to the extent permitted by applicable law.

15. CONTACT INFORMATION

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Brand: Aocpet

Website: Aocpet.us

Address: 2565 OHIO AVE, SOUTH GATE, CA 90280-3930, United States

Phone: +1 323-566-1820

Please include enough information for us to understand your request. Do not send full payment card numbers or other unnecessary sensitive information when contacting us.